Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@tuxmelo.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Tuxmelo is operated by Dongfang Yizhiyu Network Technology Co., Ltd.
Company Name: Dongfang Yizhiyu Network Technology Co., Ltd.
Address: Room 1208, Building 2, Dongfang Shanhaiwan, South of Dongfang Railway Station Exit, Dongfang City, Hainan Province, China
Phone: +86 156 9137 5284
Email: support@tuxmelo.com